Refund policy
Return & Refund Policy
Last Updated: [20/04/2026]
At Kiddo Beat, we want you to be happy with your purchase. If you’re not fully satisfied, we’re here to help.
1. Returns
We accept returns within [2] of delivery. To be eligible for a return:
- The item must be unused and in the same condition you received it
- It must be in its original packaging
- Proof of purchase (receipt or order number) is required
2. Non-Returnable Items
Certain items cannot be returned, including:
- Open items are not return able
- Used or damaged products (not due to our error)
- Items without original packaging
- Clearance or final sale items (if applicable)
3. Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear, depending on your payment provider
4. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us with details and proof (such as photos).
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping costs are non-refundable
6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 24 hours of delivery. We will arrange a replacement or refund at no extra cost.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your payment provider
- If the issue persists, contact us
8. Contact Us
For returns, exchanges, or questions, reach out to us:
📧 Email: [kiddobeats7@gmail.com]
contact us:03436602425